Say, a lack of networking contacts? Or trouble answering interview questions?

Well, you’ve got company. Problems in a job search are as common as mosquitoes in July.

But … have you ever written your problem down on a piece of paper?

I’ll bet you haven’t.

Because, when you write problems down, you take an immediate, huge leap towards solving them. Think about it: Every great invention or solution, from the atomic bomb to the Xbox, was first worked out on paper.

Why not solve your employment problems the same way?

Here’s a three-step method that will help you do it …

1) Start by asking the right questions

Most folks put themselves behind the eight ball in their job search by asking questions that are depressing and demotivating.

Questions like, Why won’t anyone give me a job? or How do I network when I don’t know anyone?

Ack. Pass the happy pills.

Instead, start asking questions that motivate and inspire you.

Better questions to ask are:

* How could I give people a reason to call me with job leads?

* How did my 10 closest friends find their current jobs? How could I brainstorm with them and use their methods in my job hunt?

* What worked in my last job search? The job search before? How could I do that again?

Important: Ask questions that you yourself can solve. Never depend on the government, your school, parents, family — anyone else — to do this for you. Because, once you give up responsibility for solving problems with your job search (or anything else), you become a prisoner of outside forces.

When you ask the right questions, however, you’re halfway to the answer. So write down at least five empowering questions about your job search, right now.

Then, you’re ready for step two …

2) Brainstorm at least 20 possible answers

After you write down five good questions, circle the one question that looks most promising. You’re going to use it to get hired faster.

They have me on an email list from a few months ago when I purchased a one off set of wine as a present. I declined the subsequent offer of joining their wine club and I have to say I am glad I did as the follow up emails I have received from them are great examples of relationship marketing.

The email I received a few days ago was:

Dear Peter

I am not a sensitive person by nature, but I have to say that I am feeling a little hurt. We’ve invited you into our Club, but you’ve clearly decided not to.

So, as a one-off attempt at sheer bribery, I’m offering you your first, trial Club case HALF PRICE at just £47.88 (that’s a ridiculously low £3.99 a bottle!). Plus, two FREE gifts, worth £30. That’s an overall saving of nearly £80.

Sound good? Then click here to claim your HALF PRICE case and FREE GIFTS.

But you’re probably not ready to join yet.. You’re probably thinking…

I can buy the wines anywhere.

Well you can’t actually. The boutique wines we reserve for our Club Members never appear in the supermarket. And they are always offered to members at a lower price than non-members get them for.

1. A motivational speaker can get your sales team out of a rut. It’s not at all uncommon for a sales team to fall into a rut. Perhaps they have gone on a stretch of not being able to close any deals, or their prospects don’t go through, or your competitors are getting them down. When this happens, sales begin to slow. An effective motivational speaker will help to motivate and encourage them through down periods by providing positive encouragement and new tips.

2. A motivational speaker can teach new techniques. It’s important to have a sales technique that works and is effective. Bringing in a good motivational speaker who has sales experience can help pump up and excite your team by teaching them new things. Whether it’s through tone of voice for cold-calling or techniques for overcoming objections, a motivational speaker can help your team see things in a different light. Your salespeople will be excited to try out the new, proven techniques, especially if the ones they are relying on now are not working for them.

3. A motivational speaker can help promote positive thinking. In sales, the mental attitude of the salesperson is everything. A can-do-it, optimistic, enthusiastic attitude will get a salesperson far in his job. Customers will catch on to the enthusiasm and be more excited about the product. On the flip side, a discouraged or unexcited attitude will not only affect the salesperson, but the entire sales team as well. The motivational speaker will help teach the salespeople how to overcome negative thinking and help motivate each other as well as themselves.

Do you remember the last time you bought something that you were really looking forward to owning? What did it feel like when you finally got it, were you excited?

Good sales people arouse that level of excitement in ownership, with their customers. Was it a house or car, I bet you couldn’t wait to get hold of the keys!

For this example, I am going to assume that the purchase was for a house.

But a lot of things had to be done first. You had to make sure that you really wanted what you were going to get, you did your due diligence, after you had responded to some form of marketing communication. You made sure that what you were going to purchase met your needs.

Can you remember how the sales person helped you along the way?

- Answered all of your questions and concerns.

- Helped you come to the conclusion that you had made the right choice.

- Helped you realise what was superior about your intended purchase over and above other things that you had considered along the way.

- But before you took ownership, there were probably a number of things you needed to do. Here is a check list, and see if you can remember going through these stages;

But did you know that tracking these statistics on an individual Salesperson basis can lead you to focused clues about improving individual performance. Most POS systems don’t enable you to track individual sales performance or generate individual KPIs (key performance indicators). If they do, they do not allow you to set a Store Sales Goal for comparative purposes.

If your POS system does track these KPIs they can lead you to some very important coaching strategies:

Coaching on Low Average Sale

Salespeople need to create value in the sale by demonstrating more expensive merchandise. This usually requires more skill and more product knowledge.

Customers need to be probed to identify their needs so the Salesperson can match them with the right product. There is no point in launching into a demo unless the needs of the customer are known. This leads to unsuccessful attempts at adding on. Perhaps the sale itself is lost due to inaccurate probing.

If the Salesperson is in a hurry they may not maximise their opportunity to sell. This will usually be characterised by low items per sale and/or high transactions per hour, as well.

Salespeople need to be aware of natural product add-ons such as extended warranties, product customisation and delivery options. Lack of product knowledge again is a cause for low average sale.

Your new client just signed an agreement putting you way ahead of the previous year. Not only would it catapult you in your organization and the industry, your personal income was about to reach new heights. Then, the following week, the person who signed the contract is replaced and in walks a new decision maker.

His first order of business is to cancel all new contracts because of a strategic change in the company’s direction. There is no real logic to this cancellation and it can absolutely change the game. On top of that, the new guy brought all of his old relationships including your largest competitor.

How would you react? How would you handle your fears?

1. After receiving the news you go home crushed by the days events. You spend considerable time pondering how it will affect your future. You consider the ramifications of finishing the quarter at the low end of the sales rankings. Your concern grows as you review your monthly bills. Alternative strategies aren’t even a consideration. You do nothing but ponder the damage to your career that has just taken place. You feel hopeless.

2. You go home and after a few minutes alone in the mental fetal position, you question your entire identity, purpose, and career path. Although brief, self doubt rules the moment. A short time later you emerge out. You hunker down and develop your best strategy to win back the client using all of the tools available. Additionally, you identify where you are going to replace that revenue should you fail. You explore and create options. You become stronger because you know the fight is just getting good.

As you can see both options have aspects of fear. But only one option (choice 2) will help you overcome your fear and help you excel in sales. The other option (choice 1) will polarize you and your business

The sales person had gone to an initial meeting where the chairs in the office were about eight feet from the customer’s desk. He wanted to know if it was OK to just pick up one of the chairs and move it next to the desk and start his presentation.

How would you have answered this question? Believe it or not, your answer could have huge implications on this meeting’s success.

Everything in a customer’s office tells you a story about him or her-from the way the space is arranged to the items that have been collected and displayed.

Archeologists can dig up ancient cities and create a pretty accurate description of the inhabitants’ lifestyle just from the arrangement of the ruins and pottery fragments. As sales professionals we must do the same thing with the artifacts surrounding our customers, so we can communicate better and develop longer lasting relationships with them.

Here’s how you can promote a desirable impression and create sales-winning relationships by understanding space and the hidden message in things.

After 19 years of working with sales organizations in general, and high achieving sales professionals specifically, I’ve found that there are many tools that are prerequisite to advancing your income. These five that I will cover here are words and phrases that will create an environment with your prospect where they are telling you the truth. And since your most precious commodity is time, you can’t afford to waste it with people who lie to you.

1. “What would you like to accomplish today?”

I get called on by many sales organizations (some of them household names) and rarely, if ever, does a sales person start a meeting with, “What would you like to accomplish today, Bill.” This one question will save you hundreds of hours a year from working on things that don’t matter. It’s a way for the prospect to begin to share their problem with you. Just because the tool sounds simple, doesn’t mean it’s used.

2. “Is there any financial impact to this problem?”

I’m assuming that you’re not giving away your solution for free. And that in fact, there is a price the customer pays to buy and a price the customer pays not to buy. I want to understand the difference. By asking this question, you will start to learn what the financial consequences are for “not buying.” Then when you talk about your fee, the prospect will be comparing your fee to the cost of the problem. Sales amateurs will very rarely help the prospect make that connection. High achieving sales professionals deal with money more elegantly and eloquently. And this question will help you put money on the table without it just being about “your price.”

3. “Let’s do this.”

Get advances if you can’t close. “Lets do this” is a proven technique that allows you to talk about the next steps in the process while you move your prospect forward toward a final decision. Let’s suppose you’re an hour into the sales call and the prospect has shared with you some of the problems he has, but he’s still unsure of your product or service’s value. You want to go back to your office and study them prior to giving a proposal. In this case, you would say, “Let’s do this. I’m going to go back and put some thought into this and then let’s set a time we can come back in a week and take it a little further.” The better process manager you are, the better sales person you are.

Many entrepreneurs have observed the power of sales letter writing in capturing a significant portion of the market. As such, many businesspersons went their way on writing their own sales letters. Alas, not all of these aspirants were able to succeed with the materials they wrote. Some of these letters were not effectively written and were seen not to work as well as the others. It is thus important to know what makes of a good sales letter before writing one.

Here are some useful tips in sales letter writing:

- Gain Your Readers’ Trust: When your readers receive your mail, they should be able to put confidence in you so that they would feel safe to establish some business relations with you. The most common technique of doing so is by putting testimonials in sales letters to let people know of others who swear by your offerings. You may employ other tactics to gain people’s trust, what is important is for them to bank on what you say.

- Show That You Are Credible: Trust is just one step for people to give you some of their time, you also need to show them that you have something truthful to say to them. You should be able to show them that what you offer delivers its promise. Good means of doing this is by including scientific studies, successful stories and other materials that exhibit the truth in what you say. You need to show it more than you need to talk about it.

1. The Performers – The Top Producers

These high achieving sales executives are the best at bringing in the numbers, but chances are that you spend a fair share of your time cleaning up her messes. Seems like they’re either sky-high or down in the dumps. When the performer is down, they are out of their selling zone, and productivity comes to a standstill. But when the performer is up, look out world!

2. The Professional – Another Top Producer

This top producer is very consistent, a total team player, even tempered, patient, and consistently bringing in the numbers. Professionals are also part of the elite members on the sales team, but they seem to be missing some opportunities that would catapult them to super stardom if they made some slight changes to their selling game. Instead, they stick to self-proven conservative approaches.

3. The Caretaker – Stuck In A Major Comfort

These are the sales executives that are simply stuck in their lackluster comfort zones — giving you a solid month about every third month, or giving you about seventy percent of what they have all the time. They have the potential, but they’re consistently mediocre. You just can’t get them to perform the difficult tasks that it takes to produce at top levels with any regularity. Worse yet, they’re passive aggressive. You say to yourself, “If I could only wake them up, they’d be right up there with the best.”

I was giving a speech on “Four People, Four Paths” to a leading company in the California real estate industry where I was emphasizing the importance of knowing exactly who you are. While I was quoting my book The Four Kinds of Sales People and explaining in detail the struggles and breakthrough opportunities for each of the four kinds of sales people, a woman in the audience yelled out, “Oh my God, I’m a Caretaker!” The crowd laughed and I congratulated her on her honesty and pointed out to her (and others who were not so forthright) the tremendous opportunity that existed if she made the conscious decision to change and begin doing the difficult things that it takes to produce top results on a consistent basis.